Australian Peptides is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect personal information such as your name, email address, phone number, and shipping details when you place an order, create an account, or sign up to receive communications from us. This information is used solely to process your orders, provide customer support, and send you relevant updates and marketing communications.

We use Mailchimp to manage our email marketing. When you subscribe to our mailing list or opt in at checkout, your name and email address are stored and processed through Mailchimp’s platform, which operates servers in the United States. We may send you promotional emails, product updates, abandoned cart reminders, and newsletters. You can unsubscribe at any time by clicking the unsubscribe link in any email, and we will process your request within 5 business days in compliance with the Spam Act 2003 (Cth).

With your consent, we may also send you SMS marketing messages including offers, restock alerts, and order updates. You can opt out at any time by replying STOP to any message. Opting out of marketing SMS does not affect transactional messages related to your active orders. We do not sell or share your mobile number with third parties for their own marketing purposes.

We use cookies and tools such as Google Analytics to understand how visitors use our Website and to improve your experience. We do not sell your personal information to any third party. Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined above or as required by law, including a minimum of 7 years for financial records.

If you would like to access, correct, or delete your personal information, or if you have a privacy concern, please contact us at info@australianpeptides.com. 

Australian Peptides | 100 Collins St Melbourne VIC AU 3000 | info@australianpeptides.com | https://australianpeptides.com/legal/

Messaging Terms & Conditions

Australian Peptides | 100 Collins St Melbourne VIC AU 3000

General

When you opt-in to the service, we will send you a message to confirm your signup. By opting into messages, you agree to receive recurring automated marketing and informational text messages from Australian Peptides. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Australian Peptides. Australian Peptides reserves the right to alter the frequency of messages sent at any time, and also reserves the right to change the short code, phone number, or alphanumeric sender from which messages are sent. Your usual message and data rates may apply. If you have any questions about your text or data plan, contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a confirmation message and no further messages will be sent. If you would like to receive messages again, simply sign up as you did the first time.

Info

For support, email us at info@australianpeptides.com or text HELP to any of our messages and we will respond with instructions. If we include a link in our messages, you may also access unsubscribe instructions and our company information by following that link.

Transfer of Number

Before changing or transferring your mobile number to another individual, you must either reply STOP from the original number, unsubscribe via the link in our messages, or notify us at info@australianpeptides.com. This is a condition of using our messaging service.

Privacy

For questions about your data or our privacy practices, please visit https://australianpeptides.com/legal/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time and to update these Messaging Terms at any time, with changes effective immediately upon posting. If you do not agree to any changes, you should cancel your enrollment. Your continued enrollment constitutes acceptance of any such changes.